Central Security & Electronics 205 US 27 South Lake Placid FL 33852 Tel: 863-465-3352 email: censec@earthlink.net

Central Security believes that false alarms are reduced by the combined effort of both our company and our customers. Upon installation, we train homeowners on the use of their particular system and continue to be available for any questions that may arise. Changes in lifestyle, such as getting a new dog may require a motion sensor upgrade to prevent false alarms. Also, if a customer needs to enter their building from a different door, programming changes may be needed. Your relationship with your security company is on-going, we do not install and forget you!

1. When arming your system, watch the lights on your keypad. If the armed light is illuminated, the system is armed. We all tend to "listen" to our keypad rather than watch the lights. The beeps you hear when turning the system on/off can sound very much alike, so watch those lights!

2. Be sure to bypass any motion sensors that animals, fans, helium balloons, etc. may set off. Pet immune sensors are now available. If you have a pet, a pet-immune motion sensor can help prevent false alarms.

3. When arming the system and leaving your residence, it is a good idea to wait for a minute in the driveway after setting your system to be sure you didn't accidentally miss your delay time. If you missed the delay time and the alarm sounds, re-enter your home, answer the monitoring stations' call and verify the false alarm.

4. If, for any reason, your alarm does sound, do not get on the telephone. Instead, wait for the monitoring station to call you. Be sure to answer the phone and have your ID number/password to prevent police dispatch. If you haven't heard from the monitoring station after one minute, call them -- your system may need to be serviced.

5. With the increased use of cell phones, we are now offering a 2nd premise response number. The 2nd premise number is generally your cellular number that the monitoring station will call before dispatching the police. In many counties this has greatly reduced false alarms.